A family was booted off a Southwest Airlines flight from Chicago's Midway International Airport on Wednesday, and the budget airline is taking some serious flak for it.

That's because the removal of the family, including their two-year-old daughter, was caught on video by Alexis Armstrong, 26 from Joliet.

Armstrong posted the video on Facebook saying "Southwest Airlines kicked a man off the plane with his two-year-old daughter because she was afraid and not sitting in her own seat."

She goes on to say the father of the two-year-old asked the flight attendant "for a minute to calm her down." Turns out, it was too late for the family, as the flight attendant had called for help removing the family from the flight.

Southwest Airlines released a statement regarding the removal of the family from Atlanta bound flight.

"After pushback Wednesday evening, Flight 1683 to Atlanta returned to the gate at Chicago Midway to allow supervisors to board the aircraft. Our initial reports indicate a conversation escalated onboard between the crew and a customer traveling with a small child. We always aim for a welcoming and hospitable experience and regret the inconvenience to all involved. The traveling party was booked on the next flight to Atlanta after the original flight continued as planned. We will reach out to the customer to listen to any concerns they have about their experience and look forward to welcoming them onboard again soon.”

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