When the announcement of Midland Bank absorbing Alpine Bank was made, customers at Alpine were assured the transition would be quick painless. It seems like it's been anything but.

"Nothing but trouble." - Natalie M.

"It's killing me!" - Anita L.

"It's as smooth as barbed wire." Cindy K.

With all the troubles we may experience with business, let's remember the folks that are working in customer service. Be extra kind to them because they're probably getting an earful over something they have no control of.


JB Love is ½ of  Q98.5's Lil Zim & JB In The Morning, weekday mornings from 5:00 a.m. to 10 a.m. Follow him on TwitterInstagram, and Facebook.