I Put Rockford’s Lowest-Rated Fast Food Joint to the Test
Wendy's at 5965 East Riverside in Rockford is the lowest-rated fast food joint in the entire city.
I used Yelp to sort, looking at the highest rated through the lowest.
After scrolling for days, I finally reached the bottom of the list.
That's where I stumbled upon this Wendy's, which is rated at 1.1. Unsurprisingly, out of five, 1.1 is not a great score.
I was intrigued to discover why this particular Wendy's has such a low score.
Sam. S from Bloomingdale said, "The breakfast is horrible; the bread fell apart on my lap." One star.
Shadow R. said, "The idiot employees put the chili in my bag upside down, and as a result, it fell out of the bag when I lifted it and burned my leg. They're lucky I didn't sue." One star.
Lacey G. said, "Truly embarrassing customer service on their end. I will NEVER be returning. Their frosties are never blended."
I decided to put these one-star reviews to the test. I meticulously planned to order from the breakfast menu to see if the sandwich would fall apart, the chili to see if they served it upside down, and the frosty to see if it was unblended.
First, I got in at the drive-thru pretty quickly. The guy working the drive-thru was cool and courteous. The person at the second window got me my food in about a minute.
It might be because I was there at 9:30, but it was truly an in-and-out experience.
As for the food, I tried to order chili, but they don't offer it for breakfast, which was a bummer, so the jury is out on that one.
The breakfast sandwich was fine and didn't fall apart.
The Frosty was blended; that was all I could ask for. Five stars.
Hopefully, that'll bump up Wendy's score on Yelp. I even added it to Yelp. Wendy's is now at 1.5 overall. Today was a good day.
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