A new web-based and mobile-friendly service has been created for Rockford Public School District families. "Let's Talk" was just launched to help better serve parents, staff and the community.

User can submit questions, comment on a variety of topics also make suggestions and raise concerns. "Let's Talk's" goal is for you to never have to wait more than a day or two for a response.

After each comment or question is addressed, users will be asked to complete a survey about their experience – how the process went and if their question was answered. Then they can rate the response. That feedback, plus the time it takes to close the loop on a response, will be tracked in a dashboard to quantify key performance metrics and what types of information people want from RPS.

 

The program has been active since last Wednesday. Take "Let's Talk" for a test ride right now -----> Here.

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