If you travel a lot, you probably have a favorite airport you frequent because of the exceptional service, food selection, or fast & efficient security checkpoints.
J.D. Power recently released their 2021 North America Airport Satisfaction StudySM, and while Chicago's O'Hare airport really takes it on the chin, at least I got to learn a new term: Mega-Airport.
I'm sure that most of us have had an airport experience (probably at O'Hare) like a delay, cancelled flight, or even a snowstorm that seemed like it took months.