Can You Text Rockford Police for Help? Here’s What You Need to Know

I was today-years-old when I found out you can reach out to 911 dispatchers in Illinois during an emergency via text if you're unable to make a call.  Some areas may not be supported depending on where you live.

I’ll admit, I felt kind of dumb when I saw a news report about a Rockford woman who texted 911 in an emergency—and the police showed up within minutes.  Apparently, you can text the police if you can’t talk on the phone?!  I had no idea this was even an option.

Obviously, I've always known you can call 911 in an emergency, but texting them for help was news to me. This feature is available in many areas (not all), and there are some very important reasons why people use text to reach out to police:

• Deaf, hard of hearing, or speech impaired: If you’re unable to speak due to a disability or medical emergency, texting 911 can be a life-saving alternative.

• Not safe to call: In situations where speaking on the phone could put you in danger, texting is a discreet way to get help without alerting an attacker.

• Cell service unavailable: If you're in an area with weak or no cell service but can still send texts, this is another way to reach emergency responders.

I confirmed with the Rockford 911 Center that this feature is available if you live in the city of Rockford.

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If you're ever in an emergency and need to text, keep the message short, very clear, and give details that'll help Dispatchers assist you as fast as possible.  Include your name, location, description of the situation, and stay alert when you get a response.

It’s a tool I never knew existed, but now I’ll definitely be prepared if I ever need it.  Check with your local police department to see if this feature is available in your city.  Stay in-the-know!